Paying Your Bill - Payment Methods

Payment methods:       To avoid searching for parking and waiting in long lines use methods 1, 2 or 3

  1. Pay Online - quick and easy, follow the web page click on "Pay Bill Online" link at bottom of page, there is a convenience fee for this service
     
  2. Pay by Telephone - using an electronic check (ACH) by touch tone telephone (IVR) by dialing 1-800-615-9507
               there is a convenience fee for this service
     
  3. Pay by US Mail -This option is to pay your bill through the mail using the envelope and properly dated coupon provided with the bill.  
               Address:
    City Collector/City of Concord P.O. Box 9582 Manchester, NH 03108-9582
     
  4. Pay by City Hall drop box in lobby -You can also place your payment in the secured mail slot at the counter located in the lobby of City Hall, 
               Monday through Friday 8:00 AM through 5:00 PM or after hours, you can place a payment in the mail slot on the front door.  
               These boxes are checked at least twice a day during regular business hours.
     
  5. Pay in Person at City Hall Collection Office  - first floor main lobby on right. Just bring your bill coupon with you for proper credit. 
               Our office hours are 8:00 AM through 4:30 PM, Monday, Tuesday, Wednesday, Friday; Thursday 8:00 AM through 6:00 PM

IMPORTANT:   Please include the proper coupon and note your account number on your check to insure proper credit.

 

If you have any questions regarding the above procedures, please call the collections office at 225-8540 before proceeding.